DTS Site Technician

MinRes can offer you!

• ASX 200 Company - A dynamic global leader with cutting edge innovation

• We invest in your career, with a focus on leadership, upskilling, training and development programs

• Live Your Best Life!  Our benefits offer you access to deals, support and discounts to help you unlock the important things in Life – Health, Family, Recreation and Your Future with MinRes

The Opportunity

As a DTS Site Technician, you will work closely with IT Operations and the Infrastructure team to deliver high‑quality technical support, assist with the rollout of IT projects and maintain a strong focus on customer service and relationship building. This is a hands‑on role requiring problem‑solving skills, strong troubleshooting abilities and the capability to operate effectively in fast‑paced environments.

Key responsibilities:

• Provide onsite technical support to end users across various regional locations

• Deliver excellent troubleshooting and problem‑solving solutions for Windows desktop environments and Office 365 applications

• Work with networking technologies including switching, routing, firewalls and wireless systems

• Apply knowledge of MS Exchange, Active Directory, Office 365 and Azure

• Assist with virtualisation systems such as Hyper‑V and VMware

• Manage incidents, requests, and problem resolution in ServiceNow

• Support the implementation and rollout of IT projects onsite

• Deliver professional and timely customer service with clear communication

• Build and maintain strong relationships with end users

• Work collaboratively within the IT support team to resolve issues or deploy equipment remotely

What is required

• Relevant Tertiary Technology Qualification or Industry Certifications highly regarded

• Excellent knowledge of Windows Desktop Environment and Office 365

• Knowledge of networking including switching, routing, firewalls and wireless technologies

• Knowledge of MS Exchange, Active Directory, Office 365 and Azure

• Knowledge of virtualisation including Hyper-V or VMWare

• Experiencing in dealing issue, request and problem management, preferably in Service Now

• Strong customer service skills

• Strong time management and organisational skills

About Mineral Resources

MinRes is a leading diversified resources company with extensive operations in lithium, iron ore, energy and mining services across Western Australia. With a focus on people and innovation, MinRes has become one of the ASX’s best-performing companies since listing in 2006.

Our headquarters at 20 Walters Drive sets a new standard for workplace wellness. World class facilities include a café, restaurant, commercial gym, crèche, daycare and health centre, including GP.

At MinRes, the future's bright. Be part of our next chapter.