Technical Information Engineer

Join Komatsu and Be Part of Something Big!
Key Job Responsibilities

• Identify and analyse the information needed to produce, step-by-step instructions for operating, troubleshooting, and maintaining Komatsu equipment and narrative descriptions of the design and functions of Komatsu equipment,

• Initiate and drive technological developments and innovation in the “How to guide” space and analyse industry trends;

• Gain awareness of and familiarity with Global and Regional regulations, standards, and industry guidelines relating to technical writing;

• Assist with creating documentation for technical service manuals and parts manuals for machine-specific OEM, rebuild and aftermarket technical documentation;

• Assist in creating training content & documentation for sales & services aswell internal documentation;

• Research, collect and analyse information from subject matter experts and other Engineering resources (including databases, technical drawings/models, spreadsheets, and written references);

• Develop and maintain an archive for all generated and validated documentation;

• Interface with Project Management, Marketing, Engineering, Services and Manufacturing to produce, and coordinate the production schedule for Technical Publications;

• Generate, distribute and manage all documentation requests;

• Initiate Engineering change management (ECM) for all technical documentation requests using the SAP platform;

• Manage the validation of all technical documentation;  and

• Manage and create the department purchase requisitions.

Minimum Skills required.

• A tertiary qualification in Engineering or a related field;

• A minimum of three to five years’ experience in an engineering environment;

• Experience in the mining industry would be advantageous;

• Strong verbal and written communication skills in English;

• Experience in technical writing or copywriting would be advantageous;

• Practical experience using XML, DITA, and content management systems to create and maintain structured technical documentation;

• Proficiency in standard office productivity applications and digital document-management tools; and

• A valid driver’s license and access to reliable personal transport;

Behavioural Competencies required.

• Builds effective working relationships and collaborates across departments to gather technical input, resolve issues, and achieve shared objectives;

• Demonstrates business acumen by understanding how accurate, compliant, and timely technical information supports customer requirements, operational efficiency, product performance, and commercial objectives;

• Adapts quickly to changing priorities and technical requirements, organises competing workloads effectively, and consistently delivers accurate work within deadlines ;and

• Demonstrates initiative, sustained energy, and a strong drive to achieve agreed objectives and deliver high-quality results within required timelines.

Diversity & Inclusion Commitment

Applicants whose skills, competencies, and experience best match the above requirements will be invited for an interview.

Closing date : 12 October 2026